Damn you Air Canada.
Consistently Air Canada has screwed up sending me Aeroplan cards (they’ve managed to send statements to my apartment for years, just not replacement cards), so I’ve not had one in my wallet for a long, long time. This was previously not a problem, as the clerks at the counter would take any number since you have your passport in hand and they have the Aeroplan database on their terminals.
So today I get fucked out of about 7000 Aeroplan miles because I don’t have a card, and they’ve “changed their policy six months ago” - which is strange, considering I’ve flown many many times since six months ago and have had all my miles credited to the account.
This really dissapoints me due to the fact that the Star Alliance loyalty program is one of the few in existence that I find any value in. Airmiles is a huge fucking scam, and most of the non-Star Alliance plans (American Advantage comes to mind) suck.
Bastards.
derek said,
December 19, 2003 @ 6:12 am
I too lost my card.
and I can’t figure out for the life of me how to get a new one.
I just flew from Toronto to Croatia and I do not fly often, so I was pissed that i missed out on those miles! If you figure out how to get a new one attached to your old account, let me know. I don’t know my account number or what address I was at when I got it, so it’s a bit tricky.
Richard said,
December 19, 2003 @ 9:11 am
Don’t they allow you to register the air miles to your account with your boarding pass for that specific flight after you have flown?
matt said,
December 19, 2003 @ 10:52 am
you can have mine.. Judge Matthew Richardson the 3rd, Esq.
kelli said,
December 19, 2003 @ 4:54 pm
You can send them your boarding pass (keep all of them) after you get home and they’ll credit your account for the miles.
There’s an address on their site for where to send them.
I had to do this once.
Luke said,
December 19, 2003 @ 9:48 pm
To clarify, yes, they do usually let you register any arbitrary Aeroplan number before flying at the checkin desk. I’ve been doing this for a long time since I have no card, and all the miles are in my account.
And yeah Kelli, I know that, but you have to wait 6 months to get reimbursed. Boooo.